If you’ve outgrown paper and spreadsheets but ServiceTitan is way too much platform (and too much money) for your 3-15 person team, you’re probably looking at FieldPulse and Workiz. Both sit in that sweet spot between basic job management apps and enterprise field service software.

They’re close in price, similar in core features, but built for slightly different types of businesses. Let me walk you through where each one wins and help you figure out which actually fits your operation.

Quick Comparison

Feature	FieldPulse	Workiz
Pricing	$65-149/user/mo	$65-169/mo (team-based)
Scheduling/Dispatch	✅	✅
Estimating	✅ (advanced)	✅
Invoicing	✅	✅
Payment Processing	✅	✅
GPS Tracking	✅	✅
Call Tracking	❌	✅ (built-in)
Marketing Tools	Basic	✅ (better)
Team Management	✅ (better)	✅
Integrations	QuickBooks, Zapier	QuickBooks, Zapier, more

FieldPulse: Best for HVAC/Electrical + Project Management ($65-149/user/mo)

FieldPulse was built with commercial and residential trade contractors in mind: specifically HVAC, electrical, and plumbing companies that handle both quick service calls and longer multi-day projects. That dual nature is what sets it apart.

Most field service tools handle dispatch-based work well (truck rolls, one-visit fixes) but fall apart when a job stretches over multiple days, involves multiple techs, or requires project-level tracking with phases and milestones. FieldPulse actually handles both. You can dispatch a tech for a 30-minute filter change in the morning and manage a 3-week commercial HVAC installation in the same system.

The estimating engine is more sophisticated than Workiz’s. You can build multi-option estimates with good-better-best pricing tiers, include photos and scope descriptions, and present them to customers through a branded portal where they approve with a click. For contractors who win jobs based on professional estimates, this feature directly impacts close rates.

Scheduling and dispatch use a drag-and-drop calendar with map view showing tech locations. Job forms are customizable: you can build inspection checklists, equipment logs, and commissioning forms that techs complete in the field. Photos, signatures, and notes attach to jobs automatically.

Invoicing flows from completed jobs (pulling approved estimate line items), and payment collection happens on-site via card reader or through emailed invoice links. QuickBooks sync keeps your books updated without double-entry.

Team management is where FieldPulse edges ahead for growing companies. Time tracking, permission levels, performance dashboards, and commission tracking let you manage 5-20 techs without things falling through cracks. The GPS tracking shows real-time tech locations for smarter dispatch decisions.

Where FieldPulse falls short: marketing and lead management. The platform doesn’t include call tracking, lead source attribution, or automated marketing campaigns. You’ll need separate tools for that. If generating and tracking leads is a major pain point, Workiz addresses it better out of the box.

Pricing runs $65-149/user/month depending on plan tier. The per-user model means costs scale linearly with team size: a 10-person team at the mid-tier plan runs $1,000+/month. For commercial contractors with higher ticket sizes, this math works. For residential-only companies with lower margins per job, it’s worth comparing against Workiz’s team-based pricing.

Workiz: Best for Residential Services + Call Tracking ($65-169/mo)

Workiz comes at field service from a different angle: residential service businesses that live and die by inbound calls. Locksmiths, junk removal, garage door companies, appliance repair, carpet cleaning, residential plumbers: businesses where the phone rings, you dispatch someone, and the job gets done same-day.

The killer feature is built-in call tracking and phone system. Workiz gives you trackable phone numbers that route to your team, record calls, and attribute each call to a marketing source (Google Ads, Yelp, thumbtack listing, etc.). When a customer calls, a new job card creates automatically with their info. Your dispatcher sees the call source, can listen to the recording, and knows exactly which marketing channel drove that lead.

For businesses spending $2,000-10,000/month on marketing, this attribution data is gold. You stop guessing which campaigns work and start making decisions based on actual call-to-job conversion data. Most competitors require a separate call tracking service (CallRail, etc.) at additional cost.

The scheduling interface is intuitive and built for speed: dispatchers can book and assign jobs in seconds. The job lifecycle (lead → scheduled → dispatched → in progress → completed → invoiced → paid) flows naturally. Automated text notifications keep customers informed at each stage without your team manually messaging.

Estimating and invoicing work well for standard residential jobs. Templates let techs generate quotes quickly in the field. Payment processing is built in with competitive processing rates. QuickBooks integration syncs invoices and payments.

Workiz also includes an online booking widget for your website, automated review requests post-job, and basic marketing automation (follow-up emails and texts to unconverted leads). For residential service companies that need their software to help generate and convert leads: not just manage existing jobs: Workiz is the more complete package.

Where Workiz struggles: complex projects. If your jobs span multiple days, involve multiple techs simultaneously, or need project-phase tracking, Workiz feels limiting. It’s optimized for the dispatch-complete-invoice cycle of same-day service calls, not multi-week installations or construction projects.

Pricing uses a team-based model ($65-169/mo) rather than per-user, which favors smaller teams. The Pro plan at $169/mo includes most features for up to a certain team size. Larger teams pay more but not linearly: making Workiz cheaper than FieldPulse for teams of 8+ people doing residential work.

FieldPulse vs Workiz vs Jobber: Where Do They Fit?

People frequently ask how these two compare to Jobber, so here’s the quick positioning:

Jobber ($49-149/mo) is the simplest of the three. Best for very small teams (1-5 people) doing straightforward residential work: lawn care, cleaning, handyman services. It’s cheaper, easier to learn, and perfectly adequate for simple service businesses that don’t need project management or call tracking. See our Jobber vs Housecall Pro vs ServiceTitan comparison for more.

Workiz ($65-169/mo) steps up from Jobber with call tracking, marketing attribution, and better automation. It’s for residential service businesses (5-15 people) that spend meaningfully on marketing and need to track ROI. The dispatch-heavy workflow fits same-day service companies perfectly.

FieldPulse ($65-149/user/mo) is for trade contractors handling both service and project work. It’s more powerful for estimating, project management, and team oversight. Best for HVAC, electrical, and plumbing companies with 5-20 techs doing mixed commercial and residential work.

If you’re considering moving up from either of these to enterprise software, see ServiceTitan vs FieldEdge or check Housecall Pro pricing as another mid-range option.

For businesses focused on customer relationships and repeat business, our best CRM for home service businesses guide covers dedicated options.

FAQ

Can FieldPulse or Workiz replace QuickBooks?

Neither one replaces QuickBooks for accounting. Both handle invoicing and payment collection, but they’re not accounting software: they don’t do payroll, taxes, chart of accounts, or financial statements. Both integrate with QuickBooks (Online), syncing invoices and payments so you’re not double-entering data. Keep QuickBooks for accounting and use either platform for job management and field operations.

Which is better for a plumbing company?

Depends on your work mix. If you’re primarily residential service (emergency calls, drain cleaning, water heater replacements), Workiz’s call tracking and dispatch speed serve you better. If you also do commercial work, new construction, or multi-day remodels alongside service calls, FieldPulse’s project management handles that dual workflow. Most plumbing companies doing $500K-2M in revenue find FieldPulse’s flexibility worth the per-user cost.

How hard is it to switch between these platforms?

Moderately painful but not catastrophic. Customer data exports as CSV from both platforms. Job history and notes can be exported but may need reformatting. Neither platform locks you in with proprietary data formats. The real switching cost is retraining your team and rebuilding templates, forms, and automation rules: typically a 2-4 week transition period where you’ll run both systems simultaneously.

Do either of these work for construction or remodeling companies?

FieldPulse handles light construction and remodeling better than Workiz due to project-phase tracking and multi-day scheduling. However, neither is purpose-built for construction. If you need change orders, material procurement, subcontractor management, or draw schedules, you’ll want a construction-specific platform like Buildertrend or CoConstruct. For companies that do both service and light remodel work, FieldPulse bridges the gap reasonably well.

What’s the minimum team size where these make sense?

Solo operators can use either platform, but the ROI kicks in around 3+ field techs. Below that, you’re paying for dispatch and team management features you don’t fully need. A 1-2 person operation might get better value from Jobber or even Housecall Pro’s simpler interface. Once you’re dispatching 3+ people and managing 20+ jobs per week, the scheduling, GPS tracking, and automated communication in FieldPulse or Workiz start saving meaningful time.