Zoom is the video conferencing platform that became a household name during the pandemic. Now it’s Zoom Workplace, an all-in-one collaboration platform with meetings, chat, phone, and AI features. But the pricing can be confusing, especially with per-user costs and feature tiers that vary significantly.

Here’s what Zoom actually costs in 2026 and which plan makes sense for your team.

📅 Pricing last verified: August 2026. We check and update pricing quarterly. If you notice a change, email us.

Zoom Workplace Pricing Plans (2026)

Plan	Annual (per user/mo)	Monthly (per user/mo)
Basic	$0	$0
Pro	$13.33	$16.99
Business	$18.32	$23.99
Enterprise	Custom	Custom

All paid plans include a 30-day free trial. Annual billing saves roughly 15-20% over month-to-month.

Basic Plan: What You Get (Free)

Zoom’s free tier is surprisingly useful for individuals and small teams.

What you get:

• Meetings with up to 100 participants
• 40-minute limit on group meetings
• Unlimited 1-on-1 meetings (up to 30 hours)
• Basic AI Companion features
• Whiteboard (3 editable boards)
• Team chat
• Local recording (to your computer)
• Screen sharing
• Virtual backgrounds
• Breakout rooms

What’s limited:

• 40-minute limit on group meetings (this is the main constraint)
• No cloud recording
• No AI Companion for meetings (summaries, smart chapters)
• Limited cloud storage
• No phone dial-in (audio only)
• No admin controls
• No SSO

Best for: Individuals who occasionally need video meetings, freelancers, or anyone testing Zoom before committing to a paid plan.

Pro Plan: $13.33-16.99/user/month

The plan where Zoom becomes useful for regular business use.

What you get beyond Basic:

• 30-hour meeting limit (no more 40-minute cutoff)
• 100 participants per meeting
• AI Companion for meetings (summaries, smart chapters, catch-up)
• 5 GB cloud storage per user
• Cloud recording with transcription
• AI Companion for chat (compose, summarize)
• Unlimited whiteboards
• Custom meeting links
• Polling and Q&A

What’s still limited:

• No SSO or SAML
• No managed domains
• No admin dashboard
• Limited reporting
• No phone system
• No rooms or workspaces

Best for: Small teams (5-25 people) that need longer meetings, cloud recording, and AI features. Good for remote teams, consultants, and small businesses.

Business Plan: $18.32-23.99/user/month

The business plan for larger teams that need admin controls and advanced features.

What you get beyond Pro:

• 300 participants per meeting
• SSO and SAML authentication
• Managed domains
• Admin dashboard with user management
• Advanced reporting and analytics
• Recording transcripts
• Branding customization
• Custom hold music
• Recording attribution
• AI Companion for phone (voicemail tasks, call summaries)

What’s still limited:

• No unlimited cloud storage
• No Zoom Phone (separate add-on)
• No Zoom Rooms (separate add-on)
• Limited AI Companion features

Best for: Mid-size teams (25-250 people) that need SSO, admin controls, and advanced reporting. Good for businesses with compliance requirements.

Enterprise Plan: Custom Pricing

The enterprise plan for large organizations with complex needs.

What you get beyond Business:

• 1,000+ participants per meeting (with add-on)
• Unlimited cloud storage
• Dedicated customer success manager
• Custom onboarding and training
• Advanced security features
• Multi-language support
• Zoom Phone (optional)
• Zoom Rooms (optional)
• Zoom Webinars (optional)

Best for: Large enterprises (250+ users) with complex collaboration needs, multiple offices, or strict compliance requirements.

The Real Cost: A Worked Example

Let’s say you have a 15-person team on the Business plan.

Business plan cost:

• 15 users x $18.32/month (annual) = $274.80/month
• Annual: $3,297.60

Same team on the Pro plan:

Pro plan cost:

• 15 users x $13.33/month (annual) = $199.95/month
• Annual: $2,399.40

The Business plan costs $898.20 more per year. You get SSO, admin controls, and 300-participant meetings. If you need SSO or have more than 25 users, the upgrade is worth it.

Hidden Costs to Watch

Zoom Phone is separate. Zoom’s phone system is an add-on starting at $10/user/month. If you need a business phone number, factor this into your budget.

Zoom Rooms are separate. Conference room systems cost $41.58/room/month. If you have multiple conference rooms, this adds up quickly.

Webinar add-ons cost extra. Zoom Webinars start at $79/month for 500 attendees. If you need to host large webinars, this is a separate subscription.

AI Companion features vary by plan. Basic has limited AI features. Pro and above include full AI Companion access, including meeting summaries, smart chapters, and chat assistance.

Cloud storage is limited. Pro plan includes 5 GB/user. Business includes more, but heavy users may need to purchase additional storage.

How Zoom Compares

If you’re comparing video conferencing platforms, Zoom is the market leader but faces strong competition. Microsoft Teams is included with Microsoft 365 and may be more cost-effective if you’re already in the Microsoft ecosystem. Google Meet is included with Google Workspace.

For simple meetings, Google Meet or Microsoft Teams may be sufficient. For webinars and large events, Zoom Webinars is the industry standard.

For accountants and professional services, Zoom is great for client meetings and virtual consultations. The AI Companion features (meeting summaries, action items) save time on documentation.

Which Plan Should You Pick?

Choose Basic (Free) if:

• You only need occasional video meetings
• You can live with the 40-minute group meeting limit
• You don’t need cloud recording

Choose Pro ($13.33-16.99/user/mo) if:

• You need meetings longer than 40 minutes
• You want cloud recording and AI features
• You have fewer than 25 users

Choose Business ($18.32-23.99/user/mo) if:

• You need SSO or SAML authentication
• You need admin controls and reporting
• You have 25-250 users

Choose Enterprise (custom) if:

• You have 250+ users
• You need Zoom Phone, Rooms, or Webinars
• You need dedicated support and custom onboarding

For most small teams, the Pro plan is the right starting point. Upgrade to Business when you need SSO or admin controls.

Related Reading

• Zoom vs Google Meet 2026
• Slack vs Microsoft Teams 2026
• Loom Pricing 2026
• Microsoft 365 Pricing 2026

FAQ

Does Zoom offer a free trial? Yes. Zoom offers a 30-day free trial on all paid plans. You can test the features before committing.

Can I switch plans later? Yes. You can upgrade or downgrade at any time. Upgrades take effect immediately, and downgrades take effect at the end of your billing cycle.

What is Zoom AI Companion? Zoom AI Companion is Zoom’s AI assistant that provides meeting summaries, smart chapters, action items, and chat assistance. It’s included with all paid plans at no extra cost.

Is Zoom HIPAA compliant? Yes, but only on Business and Enterprise plans with a signed Business Associate Agreement (BAA). Basic and Pro plans are not HIPAA compliant.

How does Zoom compare to Microsoft Teams? Microsoft Teams is included with Microsoft 365 and offers similar video conferencing features. Zoom has better meeting quality and AI features, but Teams integrates better with Microsoft’s ecosystem. See our Zoom vs Teams comparison for details.

Can I use Zoom for free forever? Yes. Zoom’s Basic plan is free with no time limit. The main limitation is the 40-minute meeting limit for group meetings with 3+ participants.